Privacy Policy
Privacy and Cookie Policy
Last updated: 12 January 2025
Farnham & District Museum Society (FDMS) (“we”, “us”, or “our”) operates the FDMS website (the “Service”). This page informs you of our policies regarding collecting, using, and disclosing personal information when you use our Service.
We are committed to protecting your privacy and will not use or share your information except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Service, we may collect and process the following types of personal information:
- Membership Sign-Up and Renewals
- Name, postal address, email address, telephone number, and payment information.
- This information is collected to process memberships, manage renewals, and communicate with you about your membership.
- Newsletter Subscriptions
- Email addresses are collected from individuals opting to receive our newsletters or updates.
- You can unsubscribe from our newsletters at any time using the link provided in each email or by contacting us directly.
- E-commerce Transactions (including publication sales)
- When purchasing items from our online store, we collect personal information such as name, address, email, and payment details.
- This information is used to fulfil your order, process payments, and handle any enquiries related to your purchase.
- General Enquiries
- If you contact us through the website, we may collect your contact details and any additional information you provide to respond to your query.
We collect this information to fulfil our commitments to you, improve the Service, and ensure the smooth operation of our membership and e-commerce activities.
Log Data
When you visit our Service, we may collect information that your browser sends to us (“Log Data”), including:
- Your computer’s Internet Protocol (“IP”) address
- Browser type and version
- The pages you visit on our Service
- The time and date of your visit
- The time spent on those pages
- Other analytical data
This information helps us understand how visitors interact with our website and improve its functionality.
Cookies
Cookies are small files of data, which may include an anonymous unique identifier. We use cookies to:
- Track usage patterns
- Store your preferences
- Improve your experience on the site
You can adjust your browser settings to refuse cookies or to notify you when cookies are being used. However, disabling cookies may affect some Service features, including membership sign-up and online purchases.
Third-Party Service Providers
We may work with trusted third parties to facilitate certain features of our Service, such as:
- Payment processing for membership fees and e-commerce transactions
- Email distribution for newsletters
- Website analytics to improve our Service
These third parties are authorised to access your personal information solely to perform these tasks and must handle your data securely in compliance with applicable data protection laws.
Payment Information
We use secure third-party payment providers to process payments. These providers handle your payment details directly and do not store them on our servers. We recommend reviewing the payment provider’s privacy policy when making a payment.
Security
The security of your personal information is important to us. We use appropriate technical and organisational measures to safeguard your data. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information using best practices.
Links to Other Sites
Our website may include links to external websites that we do not operate. We encourage you to review the privacy policies of any third-party sites, as we are not responsible for their content or practices.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it from our records.
Legal Compliance
We may disclose personal information where the law requires, such as in response to a court order or legal obligation.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be posted on this page.
Contact Us
If you have questions about this Privacy and Cookie Policy or wish to exercise your data protection rights, please get in touch with the Chairman using:
- Contact Form on this website.
- Postal Address: Farnham & District Museum Society, c/o Museum of Farnham, 38 West Street, Farnham GU9 7DX.